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TERMS AND CONDITIONS

ELXR CRAFT Terms & Conditions

Effective Date: 01/01/26

These Terms & Conditions (“Terms”) govern your access to and use of the ELXR CRAFT website(s), products, and related services (collectively, the “Services”), operated by ELXR CRAFT (“we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

Eligibility

You must be at least 18 years old to use our Services or purchase our products. By using the Services, you represent and warrant that you meet this requirement.

Products and Services

ELXR CRAFT offers herbal extracts, wellness products, educational content, and related goods. All product descriptions, images, pricing, and availability are subject to change at any time without notice.

We reserve the right to limit quantities, discontinue products, or refuse service to any customer at our sole discretion.

Orders and Payment

All purchases made through our Services are subject to acceptance by ELXR CRAFT. We may refuse or cancel orders for any reason, including errors in pricing or availability.

Prices are listed in U.S. dollars unless otherwise stated. Payment must be received before an order is processed. Payments are processed through third-party payment providers, and we do not store full payment card information.

Shipping and Returns

Shipping times are estimates and not guaranteed. ELXR CRAFT is not responsible for delays caused by carriers, customs, or events beyond our control.

Return and refund eligibility is governed by our Return Policy, if applicable, which is incorporated into these Terms by reference. Certain products may be non-returnable due to their nature.

Educational and Informational Use Only

All content provided through the Services, including product descriptions, blog content, educational materials, and communications, is provided for educational and informational purposes only.

ELXR CRAFT products and content are not intended to diagnose, treat, cure, or prevent any disease and have not been evaluated by the U.S. Food and Drug Administration (FDA).

You should consult a qualified healthcare professional before using any herbal or wellness product, especially if you are pregnant, nursing, have a medical condition, or are taking medications.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access.

We reserve the right to suspend or terminate accounts at our discretion.

User Content

You may submit reviews, comments, or other content through the Services (“User Content”). By submitting User Content, you grant ELXR CRAFT a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content in connection with our Services.

You represent that you own or have the right to submit such content and that it does not violate any law or third-party rights.

Intellectual Property

All content on the Services, including text, graphics, logos, images, product names, trademarks, and designs, is the property of ELXR CRAFT or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

Prohibited Uses

You agree not to use the Services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property or privacy rights
  • Submit false or misleading information
  • Interfere with the security or functionality of the Services
  • Use automated systems to access or scrape the Services

Disclaimer of Warranties

THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

ELXR CRAFT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELXR CRAFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO ELXR CRAFT FOR THE APPLICABLE PRODUCT OR SERVICE.

Indemnification

You agree to indemnify and hold harmless ELXR CRAFT, its owners, officers, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights.

Third-Party Links

The Services may include links to third-party websites or services. ELXR CRAFT is not responsible for the content, policies, or practices of third parties.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising under these Terms shall be resolved through binding arbitration on an individual basis, unless prohibited by law. You waive any right to participate in class actions or class arbitrations.

Termination

We may suspend or terminate your access to the Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to ELXR CRAFT or others.

Changes to These Terms

We may update these Terms from time to time. Changes will be effective upon posting with an updated effective date. Your continued use of the Services constitutes acceptance of the revised Terms.

Return & Refund Policy

ELXR CRAFT Return & Refund Policy

Effective Date: 01/01/2026

At ELXR CRAFT, we take great care in crafting and fulfilling our products. Due to the nature of herbal, wellness, and consumable goods, our return and refund policy is designed to ensure safety, quality, and fairness.


All Sales Final on Consumable Products

Unless otherwise required by law, all sales of consumable products are final.

This includes, but is not limited to:

  • Herbal extracts
  • Powders
  • Elixirs
  • Teas
  • Supplements
  • Food or beverage products

For health, safety, and quality control reasons, we do not accept returns or exchanges on opened or unopened consumable items.


Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

Email: support@elxrcraft.com

Please include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the damaged or incorrect item(s) and packaging

If the issue is verified, we will, at our discretion:

  • Replace the item at no additional cost, or
  • Issue a refund to the original payment method


Non-Consumable Products

If we offer non-consumable items (such as merchandise or accessories), returns may be accepted under the following conditions:

  • The item is unused, unopened, and in original condition
  • The return request is made within 14 days of delivery
  • The customer is responsible for return shipping costs unless the item was defective or incorrect

Refunds will be issued after the returned item is received and inspected.

Shipping Costs

Shipping costs are non-refundable, except in cases where a refund is issued due to our error (such as an incorrect or defective item).

Refund Processing

Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Order Cancellations

Orders may only be canceled before fulfillment. Once an order has been processed or shipped, it cannot be canceled.

To request a cancellation, contact us as soon as possible at [support@elxrcraft.com].

Lost or Stolen Packages

ELXR CRAFT is not responsible for packages marked as delivered by the carrier but reported as lost or stolen. We recommend contacting the shipping carrier directly in such cases.

International Orders

Customers are responsible for any customs duties, taxes, or fees associated with international shipments. We are not responsible for delays or issues caused by customs.

Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective upon posting with an updated effective date.

Contact Us

If you have questions about this Return & Refund Policy, please contact us.

Copyright © 2026 ELXR CRAFT - All Rights Reserved.

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